Testimonial

To the owner(s) of the company,

Recently I had your company change out the HVAC system in my home. I want to make you aware (but I bet you already know!) the team of men that did the job is fantastic! Day one of the job saw Don, Lou, and a third fellow that proved he is valuable in figuring out a minor glitch with the wiring of the new unit. Day two was just Don and Lou. All three of these gentlemen were friendly, competent, and clean. They constantly kept the work area picked up and both days left the job site better than they found it. Don did an A+ job in keeping me posted throughout the process of what was going on.

I had thrown a little curve on the job which required an engineer to figure out what to do with two additional air return lines. He did so in an efficient and friendly manner. He explained his idea to me and the other three and it turned out to be a perfect solution. I am impressed to say the least.

Trane equipment came highly recommended to me and I have the highest confidence in its reputation. But the equipment is only as good as the installers. The installers pointed out deficiencies in the old installation, such as too many bends in the air flow (which they fixed).

In the end, I have the following points to make: your installers have "the right stuff" of personality, workmanship, talent, and pride to do great work. Your engineer is brilliant, the equipment is the best, and finally, even thought it appeared to me that your company went beyond what I expected from you, an attempt to bump me on price did not happen. That is very classy.

I feel happy, content, satisfied, and ready to face summer with no worries! Thanks again for a great team! Last but not least, it all began with Sean Bunch. His style of straightforward, pleasant business fit me perfectly. I kept his original quote for one year knowing in my heart that when I was ready, I had to talk to the fine young man one more time. He exudes honesty.

Yours truly,

Howard Z.